Automatic renewal — please read
Your subscription continues automatically until you cancel. After your first month, it renews every month at the rate shown at signup and your payment method is charged automatically on the renewal date.
You may cancel at any time, online, in two clicks — from your dashboard under Billing, or by emailing billing@cashiercrew.com. Cancellation takes effect at the end of the current billing period and there is no cancellation fee.
We will email you before each renewal with the amount, the date and a direct cancellation link.
1. Who we are and what this is
Cashier Crew is operated by Walletta, Inc., a Delaware corporation. By reserving a terminal, creating an account or using the service, you agree to these terms on behalf of your business.
2. The reservation deposit
- The deposit is $200 and is fully refundable at any time before installation, for any reason or none.
- It holds an installation slot and locks the founding rate.
- On activation it is credited against your first invoice.
3. Pricing
| Item | Rate |
|---|---|
| Self-checkout subscription, hardware purchased | $99 per month, per terminal |
| Self-checkout subscription, hardware leased | $198 per month, per terminal |
| AI video employee | $0.25 per active AI-minute. $0 while idle. |
| AI video employee with partner advertising enabled | $0.15 per active AI-minute |
| Hardware, purchased outright | $1,500 at signing, including setup and tax |
| Hardware, leased | $200 setup, then included in the $198 monthly rate |
An active AI-minute is a minute during which the AI is engaged with a customer. Idle time is not billed. Active minutes are metered and itemised on every invoice.
Your founding rate is locked for as long as your subscription remains continuously active.
4. Automatic renewal and cancellation
4.1 How renewal works
Subscriptions are monthly and renew automatically on the same day each month until cancelled. The charge is the subscription rate plus any active AI-minutes used in the prior period. There is no minimum term and no lock-in.
4.2 Consent
You agree to these automatic renewal terms when you complete signup, where they are presented to you before payment. We will send you an acknowledgement by email containing the terms, the renewal date, the amount and how to cancel.
4.3 How to cancel
You can cancel online, without calling anyone and without speaking to a retention agent:
- In your dashboard: Billing → Cancel subscription.
- Or by email to billing@cashiercrew.com from the address on the account.
Cancellation takes effect at the end of the current billing period. You keep access until then. We do not charge a cancellation fee.
4.4 Reminders
We email a renewal notice before each charge, including the amount, the date and a one-click cancellation link.
5. Ninety-day money-back guarantee
If within ninety days of going live the terminal has not saved you money, tell us and we will refund the subscription fees you have paid. Leased hardware is returned; purchased hardware remains yours.
6. Hardware
- Purchased — title passes to you on payment. The manufacturer's warranty applies. Extended coverage is sold separately.
- Leased — the equipment remains the property of Walletta, Inc. and is returned in working order, allowing for reasonable wear, when the subscription ends. We replace and upgrade leased hardware at our cost as it improves.
7. Your responsibilities as a merchant
These matter, because the terminal speaks to your customers.
- Let customers know the terminal is automated. The terminal itself discloses this on screen before every ordering session; you agree not to disable or obscure that disclosure.
- Keep your menu, prices and allergen information accurate. You are responsible for what the terminal sells on your behalf.
- Provide staff who can take over an order when a customer asks for a person.
- Comply with the law that applies to your business, including age-restricted sales.
8. Acceptable use
Do not attempt to reverse engineer, resell or sublicense the service, interfere with its operation, or use it to break the law. We may suspend an account that does.
9. Data
Your merchant data is yours. You can export or delete it at any time. How we handle personal information is described in our Privacy Policy, which forms part of these terms.
10. Service availability
We aim for continuous availability but do not guarantee it. The terminal keeps a local cache and queues transactions so orders continue during a network outage, and your staff can take over at any moment.
11. Disclaimers and limitation of liability
Except as expressly stated, the service is provided as is. To the fullest extent permitted by law, Walletta's total liability arising from these terms is limited to the fees you paid in the twelve months before the event giving rise to the claim. Neither party is liable for indirect or consequential loss. Nothing here limits liability that cannot lawfully be limited.
12. Changes to these terms
We may update these terms. Material changes are announced to merchants by email at least thirty days in advance, and price changes never apply to a billing period already paid for.
13. Governing law
These terms are governed by the laws of the State of California, without regard to conflict of law rules. The courts of California have jurisdiction.
14. Contact
Walletta, Inc.
Billing and cancellation: billing@cashiercrew.com
General: temur@cashiercrew.com